Tools for managing data
HSNM administration backend general discussion

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infosey
Posts: 157
Joined: 30 May 2018, 10:45

Tools for managing data

by infosey » 02 Feb 2022, 17:22

Hi!
I am having problems when I export data to xlsx.
When I export User Connection Logs from "Tools for managing data of domain" I get the start time always at 00:00:00 every user every day.

I also have a problem when I enter in "Tools for managing data of domain". Some options are not visible:
tools.png
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HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Tools for managing data

by HSNMSupport » 03 Feb 2022, 14:07

Please specify which version of HSNM are you running.
Thanks.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Tools for managing data

by infosey » 03 Feb 2022, 17:17

Please specify which version of HSNM are you running.
Thanks.
Sorry, 9.0.194 Stable

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Tools for managing data

by HSNMSupport » 07 Feb 2022, 11:56

Have you already tried to upgrade to the latest available release?
Please note that you cannot roll back from V9.1 to 9.0.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Tools for managing data

by infosey » 08 Feb 2022, 11:16

Hi!
I upgraded to the latest version.
Graphical presentation is ok now but I still get wrong data in excel export. All StartTime events are at 0:00.

HSNMSupport
Posts: 1529
Joined: 26 Jul 2016, 09:16

Re: Tools for managing data

by HSNMSupport » 08 Feb 2022, 11:20

Fixed within the new Stable release.

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