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Tools for managing data

Posted: 02 Feb 2022, 17:22
by infosey
Hi!
I am having problems when I export data to xlsx.
When I export User Connection Logs from "Tools for managing data of domain" I get the start time always at 00:00:00 every user every day.

I also have a problem when I enter in "Tools for managing data of domain". Some options are not visible:
tools.png

Re: Tools for managing data

Posted: 03 Feb 2022, 14:07
by HSNMSupport
Please specify which version of HSNM are you running.
Thanks.

Re: Tools for managing data

Posted: 03 Feb 2022, 17:17
by infosey
Please specify which version of HSNM are you running.
Thanks.
Sorry, 9.0.194 Stable

Re: Tools for managing data

Posted: 07 Feb 2022, 11:56
by HSNMSupport
Have you already tried to upgrade to the latest available release?
Please note that you cannot roll back from V9.1 to 9.0.

Re: Tools for managing data

Posted: 08 Feb 2022, 11:16
by infosey
Hi!
I upgraded to the latest version.
Graphical presentation is ok now but I still get wrong data in excel export. All StartTime events are at 0:00.

Re: Tools for managing data

Posted: 08 Feb 2022, 11:20
by HSNMSupport
Fixed within the new Stable release.