Radius Accounting Error HSNM administration backend general discussion

[infosey]

Hi,

Since we have update our Hotspot from version 9.3.129 to 10.0.339, the following error constantly appears:

2023-04-26 10:43:05 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:43:02 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:59 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:59 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:52 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@

Could you please help us?

Kind Regards

[HSNMSupport]

Hi,
which kind of Gw vendor are you using?
Thank you.
S.T.

[infosey]

Hi,
which kind of Gw vendor are you using?
Thank you.
S.T.

Hi,
We are using
Mikrotik, vSZ and WPA enterprise GW

Regards

[HSNMSupport]

Devs are investigating this.
Will update you asap.
S.T.

[infosey]

Hi,

Are there any updates related with this topic?

Regards,

[HSNMSupport]

This warning will be removed with the upcoming release.
S.T.

[infosey]

Hi

Glad to hear good news. Thank you so much

Regards,