HSNM Forum

Hi,

Since we have update our Hotspot from version 9.3.129 to 10.0.339, the following error constantly appears:

2023-04-26 10:43:05 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:43:02 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:59 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:59 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@
2023-04-26 10:42:52 xxxxxxxxxxxxxxx Warning! Radius accounting error. UserID not found for user: xxxxxxxxxxxx@

Could you please help us?

Kind Regards

Hi,
which kind of Gw vendor are you using?
Thank you.
S.T.

Hi,
which kind of Gw vendor are you using?
Thank you.
S.T.

Hi,
We are using
Mikrotik, vSZ and WPA enterprise GW

Regards

Devs are investigating this.
Will update you asap.
S.T.

Hi,

Are there any updates related with this topic?

Regards,

This warning will be removed with the upcoming release.
S.T.

Hi

Glad to hear good news. Thank you so much

Regards,