SSL upload Issue Confused
HSNM administration backend general discussion

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Karwan
Posts: 8
Joined: 20 Dec 2022, 16:13

SSL upload Issue Confused

by Karwan » 28 Jul 2023, 00:47

Hello Gents,
I bought my SSL Certificate from a reseller. They sent me 3 files, but I am really confused about how to upload them. When I open the tabs there are three tabs and dont' know which goes which. Could anyone tell me, please? with reference to the image, which Letter goes to which Number?
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HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: SSL upload Issue Confused

by HSNMSupport » 28 Jul 2023, 08:33

Hi this is not enough.
You need a KEY to decrypt the cert and use it within Apache in the HSNM.
S.T.

Karwan
Posts: 8
Joined: 20 Dec 2022, 16:13

Re: SSL upload Issue Confused

by Karwan » 28 Jul 2023, 11:10

Hi this is not enough.
You need a KEY to decrypt the cert and use it within Apache in the HSNM.
S.T.
Thank you for your reply, but I myself never work with such stuff. Could you let me know where I can get that key? Should I talk with the certificate authority? If yes, what should I explain to them?
What is the best recommendation to sort out that issue?
Could you explain the steps, please?

HSNMSupport
Posts: 1532
Joined: 26 Jul 2016, 09:16

Re: SSL upload Issue Confused

by HSNMSupport » 28 Jul 2023, 14:14

There are no fixed steps.
You need to ask them the 3 objects the HSNM is asking for.
S.T.

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