How can I find the gateway where one specifig user is connected?
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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Ditecal
Posts: 7
Joined: 01 Oct 2015, 15:24

How can I find the gateway where one specifig user is connected?

by Ditecal » 01 Oct 2015, 15:26

We have a HSNM installed in a shopping mall with a lot of gateways on the same building, because our client wants to know the statistics from each one separately.
¿How can I find the gateway where one specifig user is connected?
In the domain dashboard it would be a good idea to see the number of connected users of each gateway.

On the other hand, it would be interesting to see the end date of the HSNM maintenance license.

Alex
Hsnm Support
Hsnm Support
Posts: 50
Joined: 23 Sep 2015, 11:48

Re: How can I find the gateway where one specifig user is connected?

by Alex » 01 Oct 2015, 15:54

Hi! The user is not related to the gateway but to the domain, so you can have the statistics on the domain. If you want to have a different statistic for each gateway you have to create a different domain for each gateways. Hope it helps!

Ditecal
Posts: 7
Joined: 01 Oct 2015, 15:24

Re: How can I find the gateway where one specifig user is connected?

by Ditecal » 01 Oct 2015, 15:54

Ok great! :P

Alex
Hsnm Support
Hsnm Support
Posts: 50
Joined: 23 Sep 2015, 11:48

Re: How can I find the gateway where one specifig user is connected?

by Alex » 01 Oct 2015, 16:36

Hi Josè!
One of our developers has told me that on last HSNM release we have introduced the features to view the users that have connected, at least on time, on the gateways. View the screenshot below

Image

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