Hi all,
We have 2 questions.
1 - On the portal we see that the HS are located in Arabia instead they are in Italy. How is it possible?
Example:
Longitude: 43.766605
Latitude: 11.245119
2 - How can we add individual access points on configurations? Can they be added automatically by CAPSMAN?
The documentation we have is from the previous version of HSNM.
Thank you
Problems with Map and AP Configuration
HSNM Front-end Welcome Portal general discussion about HTML, CSS, layout, custom apps, templates
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toplan
- Posts: 7
- Joined: 20 Jun 2018, 10:17
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HSNMSupport
- Posts: 1553
- Joined: 26 Jul 2016, 09:16
Hi toplan,
About question 1: the problem is that you are using a very old version of HSNM version 6 which had been published by mistake. You also have should received an email from you reseller.
About question 2: we are independet from CAPSMAN. New documentations will be available soon with the first stable version of HSNM version 6.
From the contextual menu of the gateaway you can add a new zone/floor. You will have another menu under the gateway where you can add an AP in the map from.
Best Regards.
About question 1: the problem is that you are using a very old version of HSNM version 6 which had been published by mistake. You also have should received an email from you reseller.
About question 2: we are independet from CAPSMAN. New documentations will be available soon with the first stable version of HSNM version 6.
From the contextual menu of the gateaway you can add a new zone/floor. You will have another menu under the gateway where you can add an AP in the map from.
Best Regards.
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toplan
- Posts: 7
- Joined: 20 Jun 2018, 10:17
Thanks for the reply, this is our version and we still have the problem.About question 1: the problem is that you are using a very old version of HSNM version 6 which had been published by mistake. You also have should received an email from you reseller.
How can we solve?
Current Version: 6.0.138
Latest Version Available: 6.0.137
Thank you.About question 2: we are independet from CAPSMAN. New documentations will be available soon with the first stable version of HSNM version 6.
From the contextual menu of the gateaway you can add a new zone/floor. You will have another menu under the gateway where you can add an AP in the map from.
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HSNMSupport
- Posts: 1553
- Joined: 26 Jul 2016, 09:16
Hi toplan,
the main problem was that with the old version you had, gateways coordinates were inverted. So, even if you updated to the latest version, coordinates were still inverted.
I've just set all your gateways' coordinates in the right order and now they are correctly shown in the map.
You see 6.0.138 as current version and 6.0.137 as latest available version because today we removed version 6.0.138 due to some problem. We have now published a new 6.0.139 version who fix problem of 6.0.138.
Best Regards.
the main problem was that with the old version you had, gateways coordinates were inverted. So, even if you updated to the latest version, coordinates were still inverted.
I've just set all your gateways' coordinates in the right order and now they are correctly shown in the map.
You see 6.0.138 as current version and 6.0.137 as latest available version because today we removed version 6.0.138 due to some problem. We have now published a new 6.0.139 version who fix problem of 6.0.138.
Best Regards.
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