connected devices do not show
General questions and topics about hsnm

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patrickk
Posts: 89
Joined: 28 Jun 2017, 16:21

connected devices do not show

by patrickk » 06 Aug 2018, 01:58

Hi,
Connected devices do not show up in the gateway. Help! Access point=ubiquiti mesh.

Patrick

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: connected devices do not show

by HSNMSupport » 06 Aug 2018, 11:01

Hi Patrick
As written in the manual, the devices is displayed only if the type of authentication defined in the domain is not PPPoE, the type of HGW is “Mikrotik” and it is reachable over the network from HSNM and you have defined, in the data of the HGW, the following fields: IP address; Admin password.
If there is a possible firewall, the ports 23 and 8728 must be open

Best regards

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