after upgrade to v6 the gateways are gone General questions and topics about hsnm

[cschiele]

Hi,

Just did an upgrade to v6, it went well, didn't take long but now I cannot see any gateway level for all my sites, need to get them restored and perhaps downgrade if it means doing so until this bug is sorted out.

anyone else having this issue?

thank you.

[HSNMSupport]

Hi cschiele,

no, we don't have any other reports about a problem like this. Many customers have already performed the upgrade to new version 6 and they haven't got any problem.

I see you have write us an email and on skype for the same. I've just answered you there.

Best Regards.

[cschiele]

hi, i have sent export of system logs, you can see many query errors in the logs after the upgrade, please post response on forum in case any other members experience the same problem, perhaps it will help them get support quicker. thank you