Problem using facebook
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infosey
Posts: 157
Joined: 30 May 2018, 10:45

Problem using facebook

by infosey » 27 Sep 2018, 12:05

I try to use facebook, but when I click on facebook button I get the error (in Spanish) "No has iniciado sesion: No has iniciado sesión. Inicia sesion e intentalo de nuevo".
How can redirect to facebook login page?

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Problem using facebook

by HSNMSupport » 27 Sep 2018, 16:45

Hi infosey,

How have you been redirected to the welcome portal? By the IP address of your HSNM or by its Domain Name?

I think you have been redirected to its IP address. So I think you have set IP address in the Domain Name field of your HSNM System Settings. That is why you got that error.

You must use a FQDN (Fully Qualified Domain Name) in that field, otherwise you will never be redirected to facebook page.
Then you have to wait for the html pages, in your Mikrotik Gateway, to be updated. Otherwise you can manually run the DownloadHTMLPages script inside your Mikrotik.

Starting from 1st Agoust 2018 facebook requires the use of https too. So your facebook App must have all URLs configured with https (OAuth URI).

Best Regards.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Problem using facebook

by infosey » 27 Sep 2018, 17:12

Hi,
I have used FQDN for the hotspot. I also use https. What else could be?

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Problem using facebook

by HSNMSupport » 27 Sep 2018, 17:39

Hi infosey,

When did you start having this problem? Did you change anyting in your configuration?

Eventually, can you send us an email to support@hsnetworkmanager.com providing us URL and credentials, in order to access your HSNM, and screenshots of your facebook App configuration?

Best Regards.

infosey
Posts: 157
Joined: 30 May 2018, 10:45

Re: Problem using facebook

by infosey » 01 Oct 2018, 09:54

I saw the error a week ago. I didn't changed anything because this is the first time I use Facebook.

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Problem using facebook

by HSNMSupport » 01 Oct 2018, 15:37

Hi Infosey
We have just received your e-mail where you told us that you fix the issue by filling again, with HTTPS, the "Valid OAuth redirect URIs" on your Facebook APP settings.

Thanks to informed us

Best regards

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