Urgent cannot access admin interface after upgrading to 6.1.47
HSNM administration backend general discussion

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kostas2911
Posts: 17
Joined: 29 Mar 2018, 11:31

Urgent cannot access admin interface after upgrading to 6.1.47

by kostas2911 » 02 Mar 2019, 18:52

I receive
Sorry but you're not allowed to access the system from this network. IP address: XX.XX.XX.XX

kostas2911
Posts: 17
Joined: 29 Mar 2018, 11:31

Re: Urgent cannot access admin interface after upgrading to 6.1.47

by kostas2911 » 02 Mar 2019, 19:48

I restore the entire vm from a backup.
Then added on backend security 0.0.0.0/0 on whitelist ip and then update again.
I had access to admin panel but then i removed 0.0.0.0/0 and locked out again.
Restored again vm and stayed to 6.0.171.

Is this a bug?
i never had anything on whitelist and never had such problem

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Urgent cannot access admin interface after upgrading to 6.1.47

by HSNMSupport » 04 Mar 2019, 09:41

Hi Kostas
I am sorry but I have not been able to reproduce the issue on our LAB. Can you provide us by e-mail an URL to access to a "fault HSNM"?

Thanks

Best regards

kostas2911
Posts: 17
Joined: 29 Mar 2018, 11:31

Re: Urgent cannot access admin interface after upgrading to 6.1.47

by kostas2911 » 04 Mar 2019, 10:06

Give me an email address

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Urgent cannot access admin interface after upgrading to 6.1.47

by HSNMSupport » 04 Mar 2019, 10:27

Hi
The e-mail is support[at]hsnetworkmanager.com

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