Automatic Email not sent upon user registration
HSNM Hardware and VM configurations. Sms, Email, Backup, Database

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rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Automatic Email not sent upon user registration

by rdt112 » 24 Apr 2019, 11:06

Hello,

Upon user registration the automatic email containing the credentials is not being sent.
However when we go to a user and from the menu use the send credentials button the email is delivered correctly.

On the domain we have selected under the "Options for the email address" - "send email notification" .

Do we have to do anything more?

Thanks.

rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Re: Automatic Email not sent upon user registration

by rdt112 » 30 Apr 2019, 23:30

[Solved]
Had selected Enable sending receipts under Domain>Options for the Email address.
After removing it emails started going through.

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