Users can't go recharge option with low end Smart phone. If you installed HSNM just now, and don't know where to start - ask here!

[azhar]

Dear Support,

Our end users with high configuration can login and recharge without any problem. But some of users with low configuration (say Samsung s7 with 2GB RAM) can't go recharge option. Is there any limitation of Mobile Phone configuration to use HSNM?

Do you suggest, By changing this value in mikrotik, Is it possible to resolve low end mobile user registration or recharge link response problem?


Thanks and best regards,

Azhar

[HSNMSupport]

Dear Ahzar,
HSNM only provides Authentication, Accounting, and profiling for hotspot users.
Other aspects are not in charge of HSNM.
There aren't problems connect even with an old version of Android.
Have a nice day.