Adding new gateway problem If you installed HSNM just now, and don't know where to start - ask here!

[dsirius]

Hello everyone,

i've a problem when i want to add a new gateway (This is a new instalation and also the first time im dealing with HSNM).
I followed the instructions in the documentation (adding a new reseller, manager and domain) but i dont have the option to add the new gateway.

[HSNMSupport]

Hi,
Please, describe the HSNM version, steps taken, symptoms, include all relevant screenshots to speed up the investigation and problem-solving process. It is very important to be as specific as possible.
If you can reproduce the problem you're facing, please provide step by step instructions how to reproduce the reported issue.
Thank you

[dsirius]

Hello,
HSM version is:7.0.197 Stable
All i did was install HSNM using OVA file, created IP/DEF GW information and followed the instructions in the document i recieved from my distributor.
I will attach 2 screencshots (one is of the instructions and the other is of my current setup where you can see i don't have the option to add a new gateway).

[HSNMSupport]

Try to disable CoffeeHouseHotspot (the one already there) then re-try.
Thank you

[dsirius]

Now the option to add a new gateway is there. Thank you very much for your help

[HSNMSupport]

Demo HSNM permits 1 Gw at the time.
Have a nice day.