User Manager Logs
HSNM administration backend general discussion

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humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

User Manager Logs

by humzakhan » 22 Apr 2021, 10:47

Hi Team,
We have multiple manager system user who have rights to create users, is there any way we can see which manager user created which users?

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: User Manager Logs

by HSNMSupport » 22 Apr 2021, 10:54

Dear humzakhan,
you can retrieve this info in the syslog.
Fotografia_dello_schermo_042221_105459_AM.jpg
Have a nice day.
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humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

Re: User Manager Logs

by humzakhan » 22 Apr 2021, 10:57

yes we have seen this, but we need to see data from previous dates? where do audit logs get saved.

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: User Manager Logs

by HSNMSupport » 22 Apr 2021, 11:00

You can filter by date or by message using this function:
Ritaglio_senza_nome_042221_105928_AM.jpg
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humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

Re: User Manager Logs

by humzakhan » 22 Apr 2021, 11:08

Thanks Team, Can we export them to excel? is there any option?

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: User Manager Logs

by HSNMSupport » 22 Apr 2021, 11:12

Yes, sure!
Click here:
Ritaglio_senza_nome_042221_111133_AM.jpg
Have a nice day!
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humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

Re: User Manager Logs

by humzakhan » 22 Apr 2021, 11:23

Hi, this opens tools for managing data page, where is the option for audit logs export.
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humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

Re: User Manager Logs

by humzakhan » 22 Apr 2021, 11:24

One more thing, I am not talking about system users, i am talking about hotspot ids

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: User Manager Logs

by HSNMSupport » 22 Apr 2021, 11:25

The tool you're using is for hotspot customers not for syslog.

humzakhan
Posts: 70
Joined: 06 Jun 2018, 12:22

Re: User Manager Logs

by humzakhan » 22 Apr 2021, 11:59

That's what i need, that which manager system user created which hotspot id.
See in example, manager user (support) created 504@domain users/hotspot ids, but it is not showing data before 8th april 2021. where do archive logs go?
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