Very slow authentication
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MauryQA
Posts: 12
Joined: 16 Jul 2018, 14:45

Very slow authentication

by MauryQA » 15 Aug 2019, 21:55

Hi support team,

We have the HSNM VMware virtual server, version 6.0.139, on a windows server 2012 PC, core i5 RAM 8GB, exclusive for HSNM, our internet is 10 Mbps Upload and download 3 Mbps exclusive for HSNM to, our client's internet is 100 Mbps Upload and download 50 Mbps.

How can we improve the speed of user authentication?Thanks in advance,

Thanks in advanced,

HSNMSupport
Posts: 1553
Joined: 26 Jul 2016, 09:16

Re: Very slow authentication

by HSNMSupport » 16 Aug 2019, 09:28

Hi Mauricio
Why do you need to improve user authentication? Generally, also on system with less resources that the yours, the users' authentication is very fast (in the order of 1 or 2 seconds).
Anyway the problem you faced could be due by the client's device wifi connection

Best regards

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