by HSNMSupport »
02 Mar 2020, 10:18
Hi Husam
This means that upgrade process did not create that DB fields: did you stop or close the web page during the upgrade process?
Anyway please try to load this URL http://YOURHSNM_IP_OR_URL/functions/updatedb.php...at the end of the process you should see a "1" printed on a white page.
In addition to that, please check to have rightly configured your external MySQL server, using the settings that you can find on HSNM Administration Manual.
After that please check if the problem will be fixed, otherwise send to HSNM support mail address the URL to reach your HSNM and, if you can, a PHPMyAdmin access to your external DB
Best regards