Forgotten password link obscured
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clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Forgotten password link obscured

by clannet » 24 Jun 2018, 17:04

Hi,

If we enable the "Request Acceptance of Conditions at Login" option in a domain the check box to accept the conditions appears on top of the "Forgotten password" link and is causing users a good deal of confusion. Please see image attached for example.

Kind regards,

Dean
hsnm_conditions_box_obscured.png
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HSNMSupport1
Posts: 111
Joined: 27 Mar 2018, 11:00

Re: Forgotten password link obscured

by HSNMSupport1 » 25 Jun 2018, 12:24

Hi Clannet,

What is the current version of your HSNM? If it happens that it is the old one, we suggest that you update it because we have this issue resolved using the new version of HSNM long time ago.

Best Regards,

clannet
Posts: 60
Joined: 28 Jun 2017, 18:42

Re: Forgotten password link obscured

by clannet » 01 Jul 2018, 17:18

Hi Support,

Upgrading to the latest v5 version did indeed solve the problem, thank you :)

Cheers,

Dean

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